Is Saturday sold out?

[SB]

Alun's been banned from the ground, that's all.

I didn't know your " powers " extended that far. You've gone up a notch in my approval rating Neil

[Craig_H]

[alunevans]

This info has been on from the outset Craig. It's not new. Plus it's all small print.

For confidence as a customer when going to an event, what you really need is updated information that says clearly that tickets are available still.

This just tells you how to get tickets after a certain date, rather than whether there's any left. So as a customer I'm thinking "so do I turn up or do I not?"

Without checking here I'd have decided not. It's not clear enough.

A big red Tickets Still Available (Updated: 4 Aug) would do the trick.

Not a load of unchanged small print that doesn't give the actual info.

I've gotta stick up for the club on this one.

What info is lacking exactly?



And this news item is on the main home page:

http://www.liverpoolfc.tv/news/latest-news/lfc-v-valencia-ticket-news

Clear enough, surely?

[EwarWoo]

For confidence as a customer when going to an event, what you really need is updated information that says clearly that tickets are available still.

Something like a status of "On Sale" as opposed to "Sold Out"?

[Neil Young]

I didn't know your " powers " extended that far. You've gone up a notch in my approval rating Neil

I also banned the bloke from RAWK for 'that pic'.

[SB]

I also banned the bloke from RAWK for 'that pic'.

What this one of a much younger you ?

[Neil Young]

That's the one.

Reecie hasn't changed a bit. He even still wears a nappy.

[SB]

That's the one.

Reecie hasn't changed a bit. He even still wears a nappy.

sorry Reecie but

[SB]

That's the one.

Reecie hasn't changed a bit. He even still wears a nappy.

Over here there called incontinence pads but nappies will do

[Craig_H]

This info has been on from the outset Craig. It's not new. Plus it's all small print.

For confidence as a customer when going to an event, what you really need is updated information that says clearly that tickets are available still.

This just tells you how to get tickets after a certain date, rather than whether there's any left. So as a customer I'm thinking "so do I turn up or do I not?"

Without checking here I'd have decided not. It's not clear enough.

A big red Tickets Still Available (Updated: 4 Aug) would do the trick.

Not a load of unchanged small print that doesn't give the actual info.

In all honesty mate, the bottom paragraph is upto date - it hasnt been 'unchanged' all this time and it clearly says 'tickets can be purchased in person either at the ticket office or....' etc etc. That's not what i would call ambiguous, it's fairly straightforward.

And today, they've posted another update on the news feed:

http://www.liverpoolfc.tv/news/latest-news/latest-valencia-ticket-details

From what i can see, everything you've suggested they do, they've done.

[alunevans]

I didn't look at the news pages to get tickets, I looked at the tickets pages.

It's not hard for the club to have a TICKETS STILL AVAILABLE on that page which is updated daily. Then it would be clear.

As it stands now, unless I look at other bits of the site, to this potential customer at least, it's not.

[Craig_H]

You look at the tickets page for ticket news, of course - but you get there VIA the home page - which has a ticket update there, in big letters

[alunevans]

You're right. The BUY TICKETS button that led me to a dedicated buy tickets site that didn't even mention the Valencia game was not at all confusing :-)