Given that we've seen massive upheaval at the club over the last couple of years:
New manager in Benitez
New owners
New ticketing loyalty system (fancard)
New stadium imminent
What else would you like to see introduced to see us competing and operating with the top clubs.
One obvious suggestion:
Improved management of merchandising both online and retail.
Anything else that other football (or other) clubs are doing around the world that we should copy?
New manager in Benitez
New owners
New ticketing loyalty system (fancard)
New stadium imminent
What else would you like to see introduced to see us competing and operating with the top clubs.
One obvious suggestion:
Improved management of merchandising both online and retail.
Anything else that other football (or other) clubs are doing around the world that we should copy?

That's more down to the fans than the club no?
Good call!
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