The fans should be refunded their ticket price when the they do not receive what they have purchased.

We pay to go to the game, not necessarily to be entertained.
Win lose or Draw, Good Game bad game.
This isn't like going to a restaurant and having a bad meal.
Thats like saying to the ticket office, "Is it ok if I purchase my ticket after the game, I want to see how they play first" Ta.
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